CMC (Customer Management Center) has been offering call center outsourcing services since 2000. One of Turkey’s largest outsourced call centers, CMC provides service to over than 70 Turkish and foreign corporate customers engaged in different sectors with its 3000 employees.

Acquired by ISS Türkiye in July 2007, CMC has become a part of ISS, a leading company in Europe.

CMC Call Center operates out of five locations, of which four are in Istanbul and one is in Malatya.

Why CMC?

One of the largest and leading actors in the sector, CMC Call Center continues with its stable growth that outdoes the sector’s average every year, drawing on its strong capitalization and its broad customer portfolio.

CMC has proven itself also in the financial services sector with its teams cognizant of the banking legislation and its meticulous approach to information security. Rapidly growing in sales, marketing, collection and operational calls relating to various financial products, CMC possesses a team of 500 agents offering service exclusively to banking and insurance industries. CMC provides high efficiency and speed to its customers through its applications specifically designed for the financial services sector and offers successful solutions for projects from a broad spectrum of industries thanks to its experienced management team.

With CMC, you are given access to a targeted, transparent and reliable call center service, and benefit from the expertise of CMC on the basis of outsourcing or insourcing in line with your choice.

With CMC, your customers are in the focal point of everything...